Contact information

Thank you for contacting Athina Fernwood Official Website.
I value respectful communication and aim to respond to all enquiries as promptly as possible.

General Enquiries

For questions regarding orders, books, collaborations, events, or media enquiries, please use the contact form available on the website or the listed business contact methods.

Response Time

Please allow up to 3–5 business days for responses.
Response times may be longer during:

book launches,
promotional periods,
public holidays, or
high-volume enquiry periods.

Order Support

When contacting regarding an order, please include:

your full name,
order number, and
details of your enquiry.

This helps ensure faster support and resolution.

Respectful Communication

Abusive, threatening, defamatory, harassing, or inappropriate communication will not be tolerated. The business reserves the right to refuse communication, service, or future transactions where behaviour is considered inappropriate or harmful.

Social Media & Direct Messages

Messages sent through social media platforms may not be monitored regularly. For official support regarding orders or legal matters, please contact through the official website.

Privacy

Any personal information submitted through contact forms or email communications will be handled in accordance with applicable Australian privacy laws and will not be shared with third parties unless required by law or necessary to complete services related to your order.